Last updated: 15 September 2026
Burap Yazilim A.S. operates Venurez and is the data controller for the personal information described in this notice. Business location: Foca, Izmir, Turkey. We use information to provide art lesson discovery and booking. Contact [email protected] about privacy or your information.
What we collect and why
We use your email, name, age confirmation and sign-in records to verify access and manage your account. We use booking details, notes, attendance and agreed terms to arrange lessons, resolve problems and maintain transaction records.
For Teaching Artists, we store public profile and lesson information, calendar availability and private contact details. Public profile text and images are published when you choose to publish. Exact studio addresses and contact details are restricted to the relevant booking participants after confirmation.
We process information needed to provide the requested service, meet applicable legal obligations and protect the service against abuse. We ask for your permission before optional availability updates. We do not sell personal data or use advertising trackers.
Potential teaching providers
We may keep a limited private record of a provider’s public business name, business email, website and advertised teaching activities, together with the source, research date and permission status. Our stated basis for this limited research is our legitimate interest in assessing relevant providers and preparing accurate drafts for voluntary review, balanced against the provider’s rights. We assess this separately from any permission needed for marketing. A public email address is not treated as consent to marketing or to creating an account.
Research does not create a user account or make a lesson public or bookable. We require verified email access and explicit provider approval before a researched draft becomes an artist-owned unpublished lesson. We review unapproved research for deletion within 90 days of initial collection. Approval records and historical correspondence are reviewed according to their continuing purpose. We may retain a minimal suppression record to respect an objection to further contact. Contact us to ask what we hold, identify its source, correct it, request removal or object to this use.
Payments and seller information
Stripe handles online card entry. Venurez stores payment references, amounts and statuses, not your card number or security code. Seller reporting information is encrypted and accessible only for authorised reporting work. Payment and reporting obligations can require us to retain records after an account is closed.
Who receives information
Booking participants receive the information needed to arrange their lesson. Our hosting, email and payment providers process information to operate the service. Postcodes and postcode fragments are sent to Postcodes.io for search suggestions and to locate search areas and studios. Street and place text entered in lesson search may be sent to Photon (operated by komoot) to suggest public map locations. We send the search text through our server, without your account identity or artists’ stored private addresses. When individual address selection is available, the postcode you submit is also sent to Ideal Postcodes to return address choices. These requests are made through our server. Your selected studio address stays private until the relevant booking is confirmed. Use a street name and town or a postcode in public search; do not include private contact details or a house number. We may disclose information where legally required.
Retention
Sign-in links expire after 15 minutes and can be used once. Expired authentication records and message bodies are removed by the daily cleanup. We retain booking and payment records for the accounting and legal retention period, normally six years after the relevant tax year. Unused interest registrations are reviewed and removed after 12 months. We keep account and safety records only as long as needed for their purposes.
Your choices and rights
You can update your name, download your learner booking data and request account deletion from Account. Contact us to request access to other information, correction, restriction or objection to processing. Some transaction records must be retained; we explain this when handling deletion. You can raise a complaint with the Information Commissioner’s Office.
Keep private details private
Do not put your street address, financial details or sensitive personal information in public profile text or reviews. Include only information necessary for your lesson in booking notes.